Cisco IP Telephony Engineer

Cisco IP Telephony Engineers must troubleshoot and configure Voice over IP and other services such as Extension mobility, CTI, Hunt Group, Soft Key Template, Phone Button Template and Voicemail. Engineers are responsible for installing and resolving issues related to Unity Voice mail, Voice Mail Profile, Voicemail Templates and Auto Attendant. They further must have in-depth understanding of architectures such as clustering, CCNA and CCNA voice.Engineers must be able to resolve issues related to the functionality of Cisco IP Telephony. They must have a strong background and understanding of SIP and VOIP communications. They further must troubleshoot complex technical issues and provide cost-effective solutions. Cisco IP Telephony Engineers also provide team members technical know-how and they must investigate and provide improvements of Cisco IPT environments. Engineers must further be proficient in LAN, WAN, Cisco IP routing and switching. They also must create detailed documentation and deliver this to support departments. Read More: 

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